BL
Brett L
1 reviews | Active since Dec 2021
03 Dec 2021, 08:33
OK Mini Mark Vasco Estate Complaint
I made a complaint, I'm still waiting on their reply. They keep selling old expired products which are disgusting! Yesterday I saw a bird in the bakery section and none of the employees did anything about it. I will record it next time for sure because having birds and other animals in the bakery section is a big health risk!
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Replies (2)
OK Foods's replyOfficial
03 Dec 2021, 15:28 Dear Brett,
We at OK Franchise Division expect our franchise owners to be committed to offering the best service to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to the store owner of OK MiniMark Vasco.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Kind regards
OKFD team
OK Foods's reply03 Dec 2021, 15:28
Official
Dear Brett,
We at OK Franchise Division expect our franchise owners to be committed to offering the best service to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to the store owner of OK MiniMark Vasco.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Kind regards
OKFD team
BL
Brett L's updateReviewer Update
09 Dec 2021, 11:57The OK team called me on the 4th of December and told me they will get back to me as soon as possible. It's the 9th and I'm still waiting.
BL
Brett L's update09 Dec 2021, 11:57
Reviewer Update
The OK team called me on the 4th of December and told me they will get back to me as soon as possible. It's the 9th and I'm still waiting.