1 reviews | Active since Sept 2023
OK Foods Strand- Disgusting
Got violently sick on their meat, list a days pay at work, they reimbursed me for the meat which I was grateful for, before that my partner got food poisoning from pork bought from them but we left that, last night we wanted to braai chicken, entertain some guests and have a house warming as we have just moved. We open the chicken and the smell was so pungent it could be smelt meters away! I had to order from MR D at a cost of R500 because it was late and that was our only option. The owner Etienne was the worst person I could have felt with as an unhappy customer, he refunded my meat which I appreciated but felt that he should pay my Mr D bill as well because spending R500 was NOT on my plan list. My partner and I easily spend around 8k each month with them and the service received today was shocking. This is my 1st time ever to list a company on Hello Peter but this place needs a wake up! If we ate that chicken it would have been the 3rd time being sick from their meat in less than a month. Absolutely disgusting all round. It was my favorite shop and we were loyal customers until today.
Apologies for only replying now. Unfortunately our Hellopeter mails were blocked on the 14th of February 2024.
We at OK Franchise Division expect our franchise stores to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to the Divisional Management team.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OK team
Apologies for only replying now. Unfortunately our Hellopeter mails were blocked on the 14th of February 2024.
We at OK Franchise Division expect our franchise stores to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to the Divisional Management team.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OK team
