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basia.metsuamere basia.metsuamere

1 reviews | Active since Mar 2017

02 Apr 2020, 19:08

OK Foods Stilfontein Bakery is Disgusting

OK Foods in stilfontein North west Province is disgusting. Their cakes are never fresh. I once bought Black Forest Cake and it tasted horrible I had to return it. Even after multiple complaints they never improved. They are disgusting!!!!

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Replies (4)
OK Foods
OK Foods's reply19 May 2020, 13:06
Official
Hello Lesego. Hope you are well. We apologise for your experience. My team is already investigating and will provide yourself with feedback asap. Regards, OKFD marketing team
OK Foods
OK Foods's reply21 May 2020, 16:23
Official
Hello Lesego. I hear from my team that you have been helped and you are happy. Thank you for being a loyal customer.

Regards,
OKFD team
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basia.metsuamere basia.metsuamere's update21 May 2020, 18:19
Reviewer Update
I would like to thank OK foods for their response to the review I wrote. I went to the shop and spoke to the manager Mr Michael, he was very friendly and listened to what I had to say about the cake I had previously bought. He profusely apologized and offered me anoģther cake which we both tasted at the store and I must say it is very delicious and I will definately buy again. Thank you OK foods and Michael.
OK Foods
OK Foods's reply22 May 2020, 13:10
Official
Lesego, thank you so much for letting us know that you are satisfied and that the store team was helpful. I will definitely pass on your compliment to the store. Have a lovely day!

Regards,
OKFD team