OK FOODS FONTAINEBLEAU

Item: OK Foods
Rating: 3
Author: Ipeleng H

shop and everything is great, just the service was too slow like they had trainee cashiers. I almost screamed, but sometimes when you in their shoes you will understand, at least a manager was in front he checked on all of them, why were they slow. It was really irritating to say. I expected 2 minutes in and out, as it was Sunday, quiet no many shoppers, everyone was just holding 3 or 4 to 5 max but, 5 min per person.

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Replies (2)

OK Foods's replyOfficial

16 Mar 2022, 16:47

Dear Ipeleng,

We at OK Franchise Division expect our franchise owners to be committed to offering the best service to their customers and they are proud to base our successful business model on their excellent customer services.

This matter will be escalated directly to the store owner of OK FOODS FOUNTAINEBLEAU.

Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.

Kind regards
OKFD team

OK Foods's reply16 Mar 2022, 16:47

Official

Dear Ipeleng,

This matter will be escalated directly to the store owner of OK FOODS FOUNTAINEBLEAU.

Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.

Kind regards
OKFD team

OK Foods's replyOfficial

17 Mar 2022, 15:48

Hello Ipeleng

Hope you are well?

Could you please provide alternative contact details, as the above cell phone number and email address does not work? Please feel free to contact us on ***

Regards,
OKFD team

OK Foods's reply17 Mar 2022, 15:48

Official