1 reviews | Active since Jul 2013
OK FOODS COMMANDO WELKOM
On the 28-06-2026 i wanted to buy biltong at OK FOODS COMMANDO at 1 LANGENHOVEN JAN CILLIERS PARK, WELKOM. I selleck 2 pieces of biltong and request the teller to re-weight the biltong. She said she is not allowed and told her to call the owner or manager. The guy that come i think he is the owners son said he will not re-weight it ,that is the price take it or leave it. I explain to him that the price that is on the biltong was price when it was wet now the biltong is very dry so their will be a difference. About a month before i had the same request and the lady ,i think it was the owers wife , help me and the price on the biltong was R105 and after she weigh it was R82 there was a difference of R23 that i show her.. Then he tells me i am not allowed in his store and that is the third time i complain. That tells me there was people before me that complain about the same thing . The price on window of biltong rack is R349/kg , if i want it re-weight he must make the price R500. I said then put it like that on the window.He was very arrogant and in my eyes that is *****ing from people. Ok is a francehouse but their prices different from other Ok shops.
Thank you for bringing this to our attention
This matter will be escalated directly to our Divisional Management team.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OK team
Thank you for bringing this to our attention
This matter will be escalated directly to our Divisional Management team.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OK team
