1 reviews | Active since Nov 2020
OK EXPRESS/PUMA GARAGE
Honestly I don't even think it is a one star worth! This morning I went to Puma Garage Murrayhill and bought a few items there. One of the items was 2 R35 Cell C airtime went to work after a while I wanted to load the airtime and it says invalid looked at the slips again its dated 2022-11-09 Time 09:13:38 - Phoned them or a Errie and explained to him the situation that I am at work and need to send the airtime to my Husband during load shedding in order for him to continue working, no unfortunately I will have to come in - After my call ended with him I called Sarie and she managed to let him send other ones after namouras calls and WhatsApp's to him and remember I am the client after all I paid for the airtime - Just to received a message that they did me a favor by replacing the airtime, Errie also confirmed on call that the airtime is used, so what struck me most is they are in service delivering industry but jeeeez there is no service WORST SERVICE
Hope you are well?
Unfortunately OK Express Grootvlei is not a OK store anymore. We are not able to assist you with your complaint. Please visit the store directly and ask for their Manager or Owner to assist
Good luck Ruchelle
Regards,
OK team
Hope you are well?
Unfortunately OK Express Grootvlei is not a OK store anymore. We are not able to assist you with your complaint. Please visit the store directly and ask for their Manager or Owner to assist
Good luck Ruchelle
Regards,
OK team
