LL
Lesego L

1 reviews | Active since Jun 2019

03 Sept 2023, 15:50

Offline and wasted time

There I am shopping with friend, filling the shop cart... as we are busy adding more products, they tell us they are offline... I wasted my time.

0
Replies (3)
OK Foods
OK Foods's reply04 Sept 2023, 09:42
Official
 Dear Lesego,  Thank you for bringing this to our attention.   This matter will be escalated directly to the store team of OK Grocer Koster. Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation. 

Regards,
OKFD team
LL
Lesego L's update05 Sept 2023, 08:08
Reviewer Update
Thank you very much the service was better yesterday the manager really made an awesome effort. Will forever shop at this store.
OK Foods
OK Foods's reply11 Sept 2023, 09:30
Official
Hello Lesego. We are so happy to hear. Feel free to contact us anytime.

Regards,
OKFD team