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carl.visagie carl.visagie

1 reviews | Active since Nov 2016

25 Sept 2023, 13:43

NO HOODIES AND JACKETS ALLOWED IN OK FOODS STRAND

OK Foods Strand. Apparently they have a new rule where if you wear a loose jacket with a hoodie then you you must take it off when you enter the shop. This happened to my wife on this stormy wet windy day, 25th of September 2023. I am not at all happy with my wife being treated like a ********, especially the security pulling on her clothes. A previous incident where the cashier hit my son's hand (2 years old at the time) away from the card machine where I was paying with my card. I understand that OK FOODS has many customers, but this is the last they will be seeing of me and my family. Though the owner did apologize for their employees actions another employee indeed confirmed that this is a new instruction by the owner. Many people walking in with hoodies, however my wife was singled out.

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Replies (2)
OK Foods
OK Foods's reply29 Sept 2023, 22:07
Official
Hello Carl

Thank you for bringing this to our attention. This matter will be escalated directly to the store owner of OK FOODS STRAND - SOUTHSIDE.

Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation. 

Regards,
OKFD team

 
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carl.visagie carl.visagie's update29 Sept 2023, 22:58
Reviewer Update
Please read the review again. It is not in line with your response.