NM
Ntoetse M
1 reviews | Active since Mar 2013
07 May 2024, 13:36
No first come first served
I asked the cashier for R2100 cashback and she said she could only give me R1100. A few minutes before it was my turn to be helped a woman from Exact asked her if she had R700 and she said yes. She refused to give me the full amount so that she could keep her promise to her friend. I had to swipe R1000 from the next till. The number in the slip does not work.
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OK Foods's replyOfficial
10 May 2024, 16:21Hello Ntoetse
Thank you for bringing this to our attention
This matter will be escalated directly to the store team at OK GROCER JWAYELANI WITBANK.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OK team
Thank you for bringing this to our attention
This matter will be escalated directly to the store team at OK GROCER JWAYELANI WITBANK.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OK team
OK Foods's reply10 May 2024, 16:21
Official
Hello Ntoetse
Thank you for bringing this to our attention
This matter will be escalated directly to the store team at OK GROCER JWAYELANI WITBANK.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OK team
Thank you for bringing this to our attention
This matter will be escalated directly to the store team at OK GROCER JWAYELANI WITBANK.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OK team