TS
Thato S

1 reviews | Active since Jun 2019

12 Nov 2023, 16:21

Irresponsible and careless Staff transport driver

A few staff members there are badly treated in terms of the staff transport that tends to be extremely late when they knock off around 20:00, the driver (Martin) would be so late with over an hour and a half like last night and when they call him he likes saying I’m almost there. That has been reported numerous times to the branch manager (Tsietsi) even with the previous late driver but nothing Is done and they suspecting these drivers could be their friends, hence no action has been taken against them. Their lives are constantly at risk cos it’ll only be them in that whole shopping plaza being at risk of being ******, ****d or even kidnapped plus it gets dark.This matter needs to be attended to ASAP before something terrible happens to those staff members. Very disappointed with the managers and they need to account also. O.K Grocer please deal with this matter urgently!!!!!!

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Replies (1)
OK Foods
OK Foods's reply13 Nov 2023, 11:25
Official
Hello Thato

This matter has been escalated. 

Your complaint is receiving urgent attention and corrective action will be taken where needed, after concluding our investigation. 

Regards,
OKFD