1 reviews | Active since Feb 2017

05 Nov 2023, 09:35

I just wanna bring i...

I just wanna bring it to ur attention that I had a horrible experience yesterday at ngwelezane enegn OK food Where a till personal told me that she is not going to serve me - that she controls the shop I must go If I want help ( to buy) I must do as she says While she was refusing to help me

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Replies (1)
OK Foods
OK Foods's reply06 Nov 2023, 09:38
Official
Dear Ntando, 

We at OK Franchise Division expect our franchise stores to be committed to offering the best service to their customers and they are proud to base our successful business model on their excellent customer services.

Only the best behaviour is expected from all of their staff at all times. This matter will be escalated directly to the store owner of OK MINIMARK NGWELEZANE.

Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation. 

Regards,
OKFD team