Dumbest I.t. guys work for OK Foods

How clever are the ok foods I. T. Department. They offer a virtual card and when you download the app you have to scan a actual card. Hello. The store has not had cards for months and the manager says he is asked a hundred times a day. I have spent on average R5000 a month at my store and I am loosing all the extra money I should get I am loosing so now I will rather drive 40km to Bredasdorp from cape Agulhas to buy my stuff. No way around it. Guys wake up. We don't want to carry cards. All the other retailers and banks have got it right. Why can't you , one of the oldest retail supermarkets.