SM
Sonto M

1 reviews | Active since Jul 2019

14 Oct 2021, 08:11

Double charged

I have been double charged at ok foods in witbank and when I return to claim my money they say I need a bank statement for them to reverse the money of which to me it doesn’t make sense where else I will be spending more than what their charged me Please help the amount spent was R 51,96 charged twice Requesting a bank statement will charge me more

My contact details is ***

0
Replies (1)
OK Foods
OK Foods's reply14 Oct 2021, 08:59
Official
Hello Sonto

Hope you are well?

Thank you for informing us of this incident. We will get in contact with you shortly to confirm the specific OK store's name. 

We will then investigate and provide feedback on the way forward. 

Regards,
OKFD team