Disgusting service from management

Item: OK Foods
Rating: 1
Author: rajeshbaburam R

Absolutely no service to even speak off from their branch in Marburg, management does not even care or even pretend to be concerned if a customer complains, disgusting paying customers treated like we are begging for their assistance. I am beyond appalled.

Helpful (0)

Replies (3)

rajeshbaburam R's updateReviewer Update

29 Dec 2021, 18:54

Still no service, no even responses

rajeshbaburam R's update29 Dec 2021, 18:54

Reviewer Update

Still no service, no even responses

rajeshbaburam R's updateReviewer Update

05 Jan 2022, 09:45

Pathetic still no response

rajeshbaburam R's update05 Jan 2022, 09:45

Reviewer Update

Pathetic still no response

OK Foods's replyOfficial

10 Jan 2022, 11:19

Dear Rajesh,

Thank you for taking our call earlier and explaining the incident in detail.

We at OK Franchise Division expect our franchise owners to be committed to offering the best service to their customers and they are proud to base our successful business model on their excellent customer services.

Only the best behaviour is expected from all of their staff at all times. This matter will be escalated directly to the store owner of OK FOODS FAIRWAYS.

Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.

We will keep you updated today

Regards,
OKFD team

OK Foods's reply10 Jan 2022, 11:19

Official

Dear Rajesh,

Thank you for taking our call earlier and explaining the incident in detail.

Only the best behaviour is expected from all of their staff at all times. This matter will be escalated directly to the store owner of OK FOODS FAIRWAYS.

Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.

We will keep you updated today

Regards,
OKFD team