Disgusting client service and horrible staff attitude

I received a horrible customer service from both the cashiers their supervisor and Andrew the white ****** manger,

I went to ok foods fountainbleau to the capitec atm unfortunately the atm was out of order i then went into the store to ask for cash at the atm I was taken from pillar to post and all operational tills I was told that no cash in such a big store with attitude as if I’m begging for this service, apoun request to see the manger I was told I need to buy something for 10 rands in order for me to get 1000 then use the other till to request another 1000 and still buy before I can get the cash, I still insisted on seeing the manager and was directed to a white guy who was so rude to me and told me it’s company policy and if I don’t want to buy I must go, ohh yes I stay two minutes from that store this is like my convenient store I can ever set foot there after this horrible treatment and neither will my friends or family members ,

The Zimbabwean cashiers there are super rude I doubt they know anything about client services at all ,

By the way as i left I asked the manager to put a sign/ notice that u need to buy before cash back as a black person cos my white friend was never asked to do so and he responded by saying thank u and I still told him I’ll escalate this further he still said thank u, what a store and what an attitude and service