1 reviews | Active since Apr 2014
*****ED FOOD STORE
On the evening of 06/02/2019 my wife bought a 6 pack case of milk at OK Foods Oakdale Bellville......This milk was on special for R59.99...Got home just to see that she was charged R71.49.....This was theft of R 11.48...went back and took another case from the pallet, clearly marked R59.99 and went to the till....same story....Spoke to manager Mr. Jerome Jacobs, friendly fellow, and told him that he's shop is *****ing from clients and i pointed out to him all the wrongs that is caused by this type of incident.....I asked him how he is going to rectify my problem and he's response was.....a refund for the difference....I told him that he can keep he's refund and that i am going to take this to social media...etc. This type of incident keep on happening at this shop, groceries marked as a specials and when you get home, one was charged much more......How many clients were overcharged for that case of milk......OK Foods in Oakdale has become a *****ED SHOP......Don't do your shopping there...They will ***** you out of your money
We at OK Franchise are committed to offering the best service and product to our customers and we are proud that we base our successful business model on our excellent customer services.
Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of OK FOODS OAKDALE and OKFD for this unfortunate incident.
This matter is now receiving urgent attention and corrective action will be taken where needed, after concluding our investigation.
Igmanuel, would you mind emailing me your email address and cell number so we can communicate more efficiently? ***
Regards,
OKFD team
We at OK Franchise are committed to offering the best service and product to our customers and we are proud that we base our successful business model on our excellent customer services.
Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of OK FOODS OAKDALE and OKFD for this unfortunate incident.
This matter is now receiving urgent attention and corrective action will be taken where needed, after concluding our investigation.
Igmanuel, would you mind emailing me your email address and cell number so we can communicate more efficiently? ***
Regards,
OKFD team