1 reviews | Active since Jul 2016
Complaint
I'd like to comment OK Foods service, a lady by the name of Mmaki Mohlamane who claims to be a supervisor at OK Foods Middestad gave me a horrible service today, she's the reason I'd rather go all the way to Shoprite which is way further away from my place, I stay in a flat in the same building as OK Foods and hate visiting OK Foods because she somehow manages to be at my services all the time. I had vouchers to pay my purchases with at the store today, I was short of about R1.67, I ask her to hold my purchases whilst I ran to my car to get my bank card, upon my return she refused to swipe my card saying that the store's machine don't swipe low amounts and I should pay cash as I was holding the que, only to be rescued by a customer that the same lady was having an argument with. I know you guys can do better,
We at OK Franchise are committed to offering the best service and product to our customers and we are proud that we base our successful business model on our excellent customer services.
Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of OK Foods Middestad and OKFD for this unfortunate incident.
OK Foods Middestad has now been closed and does not operate as an OK Foods store anymore.
Kind regards OKFD team
Best regards,
We at OK Franchise are committed to offering the best service and product to our customers and we are proud that we base our successful business model on our excellent customer services.
Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of OK Foods Middestad and OKFD for this unfortunate incident.
OK Foods Middestad has now been closed and does not operate as an OK Foods store anymore.
Kind regards OKFD team
Best regards,
