1 reviews | Active since Jun 2016
Be carefull - Treating Customers Fairly - definately NO
<p> I just bought a few Beacon Jungle Energy Bars, the price below the item was advertised as R5,49, the till scanned R7,99 - I bought 8 Dark choc and 2 Joghurt coated (that was the ONLY Jungle Bars I saw on the shelf. After I've paid I mentioned to the Shop Assistant that I'm sure I saw the price as R5,49. She walked to the counter and the price was indeed on the shelf. She went to her Manager/Owner Erika Erasmus who aburptly informed me that she can "give me 1 Jungle Bar for the price of R5,49, but not the number I bought, it's so obvious that all the Jungle Bars are packed together and I only took the Dark Choc ones which displayed R5,49". She accused me of intentially taking those with the lower price, I did not see the other one's otherwise I would buy a bigger variety. I mentioned to her if it was any other store they would give if for the price advertised on the shelf, she rep**** "yes, but I cannot do it, someone did not do their work in removing the price because it was on promo last week and that person has to pay in the money". I will spread this bad experience with my Colleagues and I'll definately not buy their again.</p>
Hope you are well. Apologies for your bad experience. Has your complaint been sorted out yet? If not would you mind please letting me know which OK store you are referring to? Which province, city and area?
And please provide your cell number and email address to me?
Regards,
OKFD
Hope you are well. Apologies for your bad experience. Has your complaint been sorted out yet? If not would you mind please letting me know which OK store you are referring to? Which province, city and area?
And please provide your cell number and email address to me?
Regards,
OKFD
