DD
Deon D

1 reviews | Active since Aug 2021

22 Aug 2021, 15:01

Bad Un professional service

I moved in here Highbury Kuilsriver were OK foods stores is located. The only big store for groceries and quick meals. But I've noticed that I'm being treated like a ******** in this store. I wrote letters to OK group complaining about the service all they say was" its not on and that they will investigate. Since 2019 I received no response or a sorry. I think they acted on false info they received. The same thing is happening at Zevenwaght mall not to far from there. I was olso provoke by security in mall. Not to dwell off the point.Is easy for neighborhood watch members to spread fals roomers around about people they don't like. We have alot of unprofessional people in these neighborhood watches illiterate without people skills. Destroying innocent people lives with the powers they have. I want to expose these people they want to restrict my freedom of movement. And it's not on

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Replies (1)
OK Foods
OK Foods's reply24 Aug 2021, 16:45
Official
Dear Deon, We at OK Franchise Division expect our franchise owners to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.  Only the best behaviour is expected from all of their staff at all times. This matter will be escalated directly to the store owner of OK GROCER HIGHBURY PARK.  Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.

We do apologise that you have not received any feedback since 2019. We will treat your complaint as very urgent.  Kind regards,OKFD team