SK
Sanelisiwe K

1 reviews | Active since Mar 2022

07 Mar 2022, 07:01

BAD TART FROM OK FOODS @ PADDOCK HALFWAY HOUSE

I bought a Milk Tart today at 16:43 at OK Foods in paddock, which is a 2 minutes walk from our house. @ 21:56 i went back to the shop to return it after opening it and finding it Off.

I was told i could not be assisted without a the slip which i had discarded already beacause i have no need to keep a slip as though it were for an appliance. Now as far as im concerned the slip is meant For ME to see if i havent been overcharged and so forth. And i believe a purchase is an exchange... You give me a good Product and i pay for it, However if your product is Foul, i cannot keep it and you cannot keep my money but in this instance im assuming OK FOODS is giving me the middle finger to say well have it as Spoilt as it is. Im very displeased with the service to say the least.

0
Replies (2)
SK
Sanelisiwe K's update07 Mar 2022, 09:42
Reviewer Update
I went to the garage again yesterday to buy something else and i got a freshly baked Milk Tart from the manager. He also indicated that the stuff that was working when i brought it back, did not report the matter. Thank you for handling the matter.
OK Foods
OK Foods's reply07 Mar 2022, 14:47
Official
Deal Sanelisiwe

Thank you for letting us know that the store team has provided new freshly bakes milk tarts to yourself and that you were happy with the service.

Feel free to contact us anytime should there we any issues in future

Regards,
OKFD team