JO
Jeremy O
1 reviews | Active since Dec 2018
06 Dec 2018, 17:41
Bad service at OK Minimark, Worcester
Terrible service from one specific staff member at OK minimark in Worcester near the mall, she has no manners on how to speak with clients infront of other clients. Such people dont deserve to work with clients or she needs training on what the word customer service means
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Replies (2)
OK Foods's replyOfficial
03 Jun 2019, 14:39 Dear Jeremy,
We at OK Franchise are committed to offering the best service and product to our customers and we are proud that we base our successful business model on our excellent customer services.
Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of OK MINIMARK WORCESTER DE EIKE and OKFD for this unfortunate incident.
This matter is now receiving urgent attention and corrective action will be taken where needed, after concluding our investigation.
Jeremy, would you mind emailing me your email address and your cell number so we can communicate more efficiently? Is there any way that you can describe the staff member in more detail or maybe you could point out the staff member to the manager on duty?
Regards,
OKFD team
We at OK Franchise are committed to offering the best service and product to our customers and we are proud that we base our successful business model on our excellent customer services.
Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of OK MINIMARK WORCESTER DE EIKE and OKFD for this unfortunate incident.
This matter is now receiving urgent attention and corrective action will be taken where needed, after concluding our investigation.
Jeremy, would you mind emailing me your email address and your cell number so we can communicate more efficiently? Is there any way that you can describe the staff member in more detail or maybe you could point out the staff member to the manager on duty?
Regards,
OKFD team
OK Foods's reply03 Jun 2019, 14:39
Official
Dear Jeremy,
We at OK Franchise are committed to offering the best service and product to our customers and we are proud that we base our successful business model on our excellent customer services.
Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of OK MINIMARK WORCESTER DE EIKE and OKFD for this unfortunate incident.
This matter is now receiving urgent attention and corrective action will be taken where needed, after concluding our investigation.
Jeremy, would you mind emailing me your email address and your cell number so we can communicate more efficiently? Is there any way that you can describe the staff member in more detail or maybe you could point out the staff member to the manager on duty?
Regards,
OKFD team
We at OK Franchise are committed to offering the best service and product to our customers and we are proud that we base our successful business model on our excellent customer services.
Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of OK MINIMARK WORCESTER DE EIKE and OKFD for this unfortunate incident.
This matter is now receiving urgent attention and corrective action will be taken where needed, after concluding our investigation.
Jeremy, would you mind emailing me your email address and your cell number so we can communicate more efficiently? Is there any way that you can describe the staff member in more detail or maybe you could point out the staff member to the manager on duty?
Regards,
OKFD team
OK Foods's replyOfficial
03 Jun 2019, 14:46The email address is ***
OK Foods's reply03 Jun 2019, 14:46
Official
The email address is ***