1 reviews | Active since Jun 2022
Bad Customer Service and selling Expired product
Good day,
On June 30, 2024, I bought a 450g nutriday fruity & creamy yogurt with barcode number *** at OK food store in Winburg Free State. Under the assumption that everything in that store is " effective and new" just as advertised. I immediately consumed half and the rest when I reached my place at Ladybrand.
However, while I was ingesting the other half at Ladybrand, there was a different after taste. Unfortunately, I looked at the container only to find out that the product has expired last June 28, 2024, which could have been the reason for the ugly taste. With this I would demand a compensation and the damages I suffered because of this. I have a running stomach, nausea and vomiting.
Furthermore, should there be any complication brought by the ingesting of your expired product. I would appreciate that your company would shoulder all my expenses.
Thank you for your complaint. We are in the process of assisting and providing feedback
Regards,
OK team
Thank you for your complaint. We are in the process of assisting and providing feedback
Regards,
OK team
Thank you for your messages. Please note we are following protocol and the store's insurance company is following all the steps and will be in contact with you
Regards,
OK team
Thank you for your messages. Please note we are following protocol and the store's insurance company is following all the steps and will be in contact with you
Regards,
OK team
