kM
khotso M
1 reviews | Active since Dec 2016
01 Dec 2023, 13:13
Bad customer service
I went to ok foods in columbine Avenue to purchase an item and withdraw cash the teller told she by the name of thami she won't be able to help me I have to go to another teller but I must go catch a que again she does not have time for me immediately asked for the next person to com through. Is the kind of service e going to receive this December wow
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Replies (1)
OK Foods's replyOfficial
05 Dec 2023, 15:56Dear Khotso,
We at OK Franchise Division expect our franchise stores to be committed to offering the best service to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to the store owner of OK FOODS COLUMBINE.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards
OKFD team
We at OK Franchise Division expect our franchise stores to be committed to offering the best service to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to the store owner of OK FOODS COLUMBINE.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards
OKFD team
OK Foods's reply05 Dec 2023, 15:56
Official
Dear Khotso,
We at OK Franchise Division expect our franchise stores to be committed to offering the best service to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to the store owner of OK FOODS COLUMBINE.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards
OKFD team
We at OK Franchise Division expect our franchise stores to be committed to offering the best service to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to the store owner of OK FOODS COLUMBINE.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards
OKFD team