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yanga N

1 reviews | Active since Nov 2016

29 Nov 2016, 08:50

bad customer service

<p>I went to the ok minimark in diep river this morning.while I was doing my small shopping,I realise that I need to buy a coffe.</p> <p>When I was @ the shelves I've noticed the bottle of a coffe is R100 and I called the consultant to verify the price,he agrees that the price of the coffe is that amount,I was so shocked bcz @ spar its less than amount double.</p> <p>Consultant called the manager ...to also verify.</p> <p>Manager by the name of John came in and he was also checking the bottle size and price,and later on he confirm the price.</p> <p>I said the price on the store are crazy....he became so aggressive and call me that I'm also crazy.</p> <p>He was shouted at me and at some point I ask him why is so personal cause he just a manager and at some point he was shouted at me in front of other customers.</p> <p>That John guy is not supposed to be a manager there,so rude and full of anger.</p> <p> </p>

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Replies (1)
OK Foods
OK Foods's reply03 Sept 2019, 14:53
Official
Hello Yanga

Apologies for this incident at OK MINIMARK SOUTHFIELD. 

Can you please provide your email address and cell no?

Regards,
OKFD Head Office