CH
Corne H
1 reviews | Active since Sept 2024
12 Sept 2024, 20:03
Avoid OK Grocer and Liquor, Meyerstreet, Middelburg at all costs
The day the Ok Grocer and Ok Liquor opened I was one of the first 10 customers in the shop...we had high hopes but unfortunately the owner was not trustworthy and there is never any of the products that a person needs...this was confirmed by neighbours and people living in the area....then the owner up up and awayd....which left the shop closed about a month as wel as the liquor side...we have had countless times where the cashier's have not checked the the correct pricing(specials) that the shop had offered...Also they never have crates for the empty beer bottles that needs to be send back...Bad customer service is all you get....and nobody is happy with this place!!!!!!!!!!
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OK Foods's replyOfficial
21 Sept 2024, 07:01Dear Corne,
We at OK Franchise Division expect our stores to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to our Divisional Management team.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OK team
We at OK Franchise Division expect our stores to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to our Divisional Management team.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OK team
OK Foods's reply21 Sept 2024, 07:01
Official
Dear Corne,
We at OK Franchise Division expect our stores to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to our Divisional Management team.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OK team
We at OK Franchise Division expect our stores to be committed to offering the best service and product to their customers and they are proud to base our successful business model on their excellent customer services.
This matter will be escalated directly to our Divisional Management team.
Your complaint will receive urgent attention and corrective action will be taken where needed, after concluding their investigation.
Regards,
OK team