MK
Melanie K

1 reviews | Active since Aug 2017

25 Jun 2020, 14:42

ABUSIVE MANAGER @OK FOOD STORE IN GOODWOOD, CAPE TOWN

DO NOT SUPPORT THIS STORE UNTIL THEY CHANGE THEIR MANAGEMENT

To the manager (Peter) at OK Minimark, cnr of Milton and Vasco - how dare you think it's okay to kick a female and excuse yourself because she's a vagrant sitting in front of your store. Yep - HE KICKED HER!! And when we confronted him about it - he was unapologetic and justified his actions saying she's not a woman she's an animal. Initially he said he didn't kick her, he tapped her with his foot (two witnesses confirmed he kicked her) but after getting riled up with me, he then says 'so what if he did' and arrogantly advises me to phone the police if I have a problem with it! I have done so - Mr Man - and I've reported you to the franchise H/O. Yes - I caused a scene in front of your store and will do so again if I have to!!! Violence against ANY woman is NEVER okay! Might I add that this is not my first run-in with the man... the last one was when he told his staff that "you people are lazy and can't work properly". Regrettably, I was too riled up to think clearly and record the incident as proof but I bet there's front of store cameras that will bear witness to his actions!

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Replies (1)
OK Foods
OK Foods's reply25 Jun 2020, 16:48
Official
Dear Melanie,

We at OK Franchise are committed to offering the best service and we are proud that we base our successful business model on our excellent service. 

Only the best behaviour is expected from all of our staff at all times; and we therefore wish to apologise on behalf of  OK MINIMARK VASCO and OKFD for this unfortunate incident.   

This matter is now receiving urgent attention and corrective action will be taken where needed, after concluding our investigation.

Kind regards
OKFD