1 reviews | Active since Mar 2018
No product and no refund
So, I placed an order for an office chair wheelbase on the 12th of September. It was supposed to be delivered on the 26th of September 2019, but I didn't get it.
I've called Johan multiple times and he assured me it was on it's way. Bare in mind, I had to call him. I was never called or emailed by the company. They never emailed me an apology or tried to explain why it's late.
It's now the 3rd of October and I still haven't received it.
I don't think Office Stock is ever going to deliver it. Their website even marked the delivery as "complete".
Who ever is ready this, please don't buy from Office Stock. They might mean well, but the way Office Stock conducts business is horrible.
And if anyone from Office Stock is reading this, can I please get a refund. I've asked Johan for one, but he just said my order is on its way and right now, I feel like he's been lying the whole time. I might be wrong.
But please, Office Stock, give me my money back. It's been 3 weeks and I still don't have the part I need to fix my office chair. I just want my money back so I can get it fixed somewhere else.
I have send you the tracking number of Internet Express. The order is completed on our side. I have spoken to them and they said the product is at their warehouse in Cape Town.
Charlene
I have send you the tracking number of Internet Express. The order is completed on our side. I have spoken to them and they said the product is at their warehouse in Cape Town.
Charlene
By the way, I still didn't get. I didn't get a refund either.
By the way, I still didn't get. I didn't get a refund either.
Johan contacted me and explained (with proof he emailed) that the problem is with the courier company. They've done everything they can to get me my package. The courier company has it and they are the ones that are late with it.
Thank you Office Stock for doing your best to help.
Johan contacted me and explained (with proof he emailed) that the problem is with the courier company. They've done everything they can to get me my package. The courier company has it and they are the ones that are late with it.
Thank you Office Stock for doing your best to help.