GT
Gilbert T
1 reviews | Active since Mar 2022
29 Jun 2023, 10:25
45 DOUBLE SCHOOL TABLES SINCE NOVEMBER 2022
Product ordered, and paid in November 2022. Even today the 29 June 2023 nothing is delivered. I spend about R40 000 for double school tables. We were promised that 4 weeks they will be delivered. It was promise after promise nothing was delivered. The employee there are very rude and speak to you any how. I am sending the letter for refund which if that doesn't work i will consult the lawyers. I regret using this company as a service provider. I am writing this to warn those who want to use their services to know our bad experience with this company. This company doesn't not take their clients serious at all. Spend your money at your own risk.
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Replies (2)
Office Stock's replyOfficial
20 Jul 2023, 10:44Re: School Tables Order Update
Dear Sir
I hope this letter finds you well. I am writing to provide you with an update regarding your school tables order with Office Stock. We sincerely apologize for any inconvenience caused by the delay in fulfilling your order.
As you may recall, we initially placed the order with the Manufacturer, who unfortunately encountered financial difficulties and subsequently filed for bankruptcy. Regrettably, this unforeseen circumstance significantly impacted our ability to fulfil your order within the original timeframe.
In light of this situation, we have proactively taken steps to ensure the timely delivery of your school tables. We have engaged with a new Manufacturer, a reputable and reliable supplier, to complete the production of the tables as per your original specifications. I am pleased to inform you that the tables are now ready for delivery.
We understand that the delay in fulfilling your order may have caused frustration and inconvenience, and we sincerely apologize. Office Stock values your business and strives to provide excellent customer service. We assure you that we have taken appropriate measures to prevent such situations from occurring in the future.
We will arrange for delivery now.
Once again, we apologize for any inconvenience caused by the delay and the need to switch manufacturers. We appreciate your understanding and patience throughout this process. Office Stock remains committed to delivering high-quality products and ensuring customer satisfaction.
Thank you for your continued support. We look forward to completing your order and exceeding your expectations.
Yours sincerely,
Johan Watson
Dear Sir
I hope this letter finds you well. I am writing to provide you with an update regarding your school tables order with Office Stock. We sincerely apologize for any inconvenience caused by the delay in fulfilling your order.
As you may recall, we initially placed the order with the Manufacturer, who unfortunately encountered financial difficulties and subsequently filed for bankruptcy. Regrettably, this unforeseen circumstance significantly impacted our ability to fulfil your order within the original timeframe.
In light of this situation, we have proactively taken steps to ensure the timely delivery of your school tables. We have engaged with a new Manufacturer, a reputable and reliable supplier, to complete the production of the tables as per your original specifications. I am pleased to inform you that the tables are now ready for delivery.
We understand that the delay in fulfilling your order may have caused frustration and inconvenience, and we sincerely apologize. Office Stock values your business and strives to provide excellent customer service. We assure you that we have taken appropriate measures to prevent such situations from occurring in the future.
We will arrange for delivery now.
Once again, we apologize for any inconvenience caused by the delay and the need to switch manufacturers. We appreciate your understanding and patience throughout this process. Office Stock remains committed to delivering high-quality products and ensuring customer satisfaction.
Thank you for your continued support. We look forward to completing your order and exceeding your expectations.
Yours sincerely,
Johan Watson
Office Stock's reply20 Jul 2023, 10:44
Official
Re: School Tables Order Update
Dear Sir
I hope this letter finds you well. I am writing to provide you with an update regarding your school tables order with Office Stock. We sincerely apologize for any inconvenience caused by the delay in fulfilling your order.
As you may recall, we initially placed the order with the Manufacturer, who unfortunately encountered financial difficulties and subsequently filed for bankruptcy. Regrettably, this unforeseen circumstance significantly impacted our ability to fulfil your order within the original timeframe.
In light of this situation, we have proactively taken steps to ensure the timely delivery of your school tables. We have engaged with a new Manufacturer, a reputable and reliable supplier, to complete the production of the tables as per your original specifications. I am pleased to inform you that the tables are now ready for delivery.
We understand that the delay in fulfilling your order may have caused frustration and inconvenience, and we sincerely apologize. Office Stock values your business and strives to provide excellent customer service. We assure you that we have taken appropriate measures to prevent such situations from occurring in the future.
We will arrange for delivery now.
Once again, we apologize for any inconvenience caused by the delay and the need to switch manufacturers. We appreciate your understanding and patience throughout this process. Office Stock remains committed to delivering high-quality products and ensuring customer satisfaction.
Thank you for your continued support. We look forward to completing your order and exceeding your expectations.
Yours sincerely,
Johan Watson
Dear Sir
I hope this letter finds you well. I am writing to provide you with an update regarding your school tables order with Office Stock. We sincerely apologize for any inconvenience caused by the delay in fulfilling your order.
As you may recall, we initially placed the order with the Manufacturer, who unfortunately encountered financial difficulties and subsequently filed for bankruptcy. Regrettably, this unforeseen circumstance significantly impacted our ability to fulfil your order within the original timeframe.
In light of this situation, we have proactively taken steps to ensure the timely delivery of your school tables. We have engaged with a new Manufacturer, a reputable and reliable supplier, to complete the production of the tables as per your original specifications. I am pleased to inform you that the tables are now ready for delivery.
We understand that the delay in fulfilling your order may have caused frustration and inconvenience, and we sincerely apologize. Office Stock values your business and strives to provide excellent customer service. We assure you that we have taken appropriate measures to prevent such situations from occurring in the future.
We will arrange for delivery now.
Once again, we apologize for any inconvenience caused by the delay and the need to switch manufacturers. We appreciate your understanding and patience throughout this process. Office Stock remains committed to delivering high-quality products and ensuring customer satisfaction.
Thank you for your continued support. We look forward to completing your order and exceeding your expectations.
Yours sincerely,
Johan Watson
GT
Gilbert T's updateReviewer Update
21 Jul 2023, 22:44Dear Johan
Really you sincerely apologize for the order placed in November 2022. you guys are playing. You should have refunded me my money because there is no longer a reason for me to buy those tables as business person i needed to solve a problem immediately which i was willing to wait for 4 weeks. The project i was busy with its completed already what must i do with the tables. Like I indicated on my emails....please refund my money because I no longer need the tables.
What you are saying there its not true you never explained to me what happened because every time i call you will cut my calls before i even finish what i wanted to say. There was one week that i called everyday you spoke to me anyhow.
Like i said i no longer need them...because there is no longer a reason as we have closed the Learnership programme now in July. That you strive to do better, its fine try to convince new clients as for me there will never be any time where i will buy anything from your company. You can do better for new clients who don't know how extremely bad is your service.
You will never exceed my expectations and like i said i prefer to get my money back. I have sent two emails will all the information for the refund. Not only that i have also communicated with you via whatsup which you didn't respond.
Really you sincerely apologize for the order placed in November 2022. you guys are playing. You should have refunded me my money because there is no longer a reason for me to buy those tables as business person i needed to solve a problem immediately which i was willing to wait for 4 weeks. The project i was busy with its completed already what must i do with the tables. Like I indicated on my emails....please refund my money because I no longer need the tables.
What you are saying there its not true you never explained to me what happened because every time i call you will cut my calls before i even finish what i wanted to say. There was one week that i called everyday you spoke to me anyhow.
Like i said i no longer need them...because there is no longer a reason as we have closed the Learnership programme now in July. That you strive to do better, its fine try to convince new clients as for me there will never be any time where i will buy anything from your company. You can do better for new clients who don't know how extremely bad is your service.
You will never exceed my expectations and like i said i prefer to get my money back. I have sent two emails will all the information for the refund. Not only that i have also communicated with you via whatsup which you didn't respond.
GT
Gilbert T's update21 Jul 2023, 22:44
Reviewer Update
Dear Johan
Really you sincerely apologize for the order placed in November 2022. you guys are playing. You should have refunded me my money because there is no longer a reason for me to buy those tables as business person i needed to solve a problem immediately which i was willing to wait for 4 weeks. The project i was busy with its completed already what must i do with the tables. Like I indicated on my emails....please refund my money because I no longer need the tables.
What you are saying there its not true you never explained to me what happened because every time i call you will cut my calls before i even finish what i wanted to say. There was one week that i called everyday you spoke to me anyhow.
Like i said i no longer need them...because there is no longer a reason as we have closed the Learnership programme now in July. That you strive to do better, its fine try to convince new clients as for me there will never be any time where i will buy anything from your company. You can do better for new clients who don't know how extremely bad is your service.
You will never exceed my expectations and like i said i prefer to get my money back. I have sent two emails will all the information for the refund. Not only that i have also communicated with you via whatsup which you didn't respond.
Really you sincerely apologize for the order placed in November 2022. you guys are playing. You should have refunded me my money because there is no longer a reason for me to buy those tables as business person i needed to solve a problem immediately which i was willing to wait for 4 weeks. The project i was busy with its completed already what must i do with the tables. Like I indicated on my emails....please refund my money because I no longer need the tables.
What you are saying there its not true you never explained to me what happened because every time i call you will cut my calls before i even finish what i wanted to say. There was one week that i called everyday you spoke to me anyhow.
Like i said i no longer need them...because there is no longer a reason as we have closed the Learnership programme now in July. That you strive to do better, its fine try to convince new clients as for me there will never be any time where i will buy anything from your company. You can do better for new clients who don't know how extremely bad is your service.
You will never exceed my expectations and like i said i prefer to get my money back. I have sent two emails will all the information for the refund. Not only that i have also communicated with you via whatsup which you didn't respond.