Insurance claim

<p>I have logged a complain with Absa Home loan Insurance for the damage caused by their contractor to my house roof </p> <p>My insurance policy number with Absa is: ********** 411</p> <p>My surname is: Mqwathi</p> <p>Can I ask you to please follow up with the bank as they don't respond to my e- mails since June 2016, I have all the copies of the e-mails and other documents</p>