Odendal, and specifically their worker Matthew, **** to us and shamelessly took advantage of my domestic worker to squeeze money out of her.

I don't often go public with complaints, but we have had the WORST experience with Odendal Breakdown Services. My domestic worker, Jessica, was recently in a minor car accident (a bump) which did not require towing. One of Odendal's workers, Matthew, blatantly **** to them, saying that if she drives away with her car, she will be responsible for over R100 000 damage (which wasn't true in this case), but that if she let him tow her car, he would handle the insurance claims so that the other guy's insurance covers both cars' damage and the towing fee. Needless to say, none of this was remotely true. This man shamelessly took advantage of them and saw an opportunity to make money. When Jessica went to go fetch her car, not only did she find out that they do not handle insurance claims, but that they wanted to charge her R3500 for taking her car to their graveyard under false pretenses. I phoned the manager to explain that they only consented to letting Odendal take their car because of the lies spun by their worker, Matthew. Instead of taking responsibility for the mistake on their part, they did not release the car for free or waiver the fee entirely, which they should have done. Jessica told me she has since heard that there are quite a few people that have gone through this with Odendal, and that people have even lost their cars because they could not afford to pay for Odendal's "services". Odendal Breakdown Services, and specifically Matthew, I don't know how sleep at night. Even the insurance companies call you the vultures of the road.