KC
Kim C

1 reviews | Active since Sept 2022

08 Sept 2022, 19:07

Worst service ever

Never have I had such an awful experience with an ISP. My account was meant to be migrated once I took tenancy and took over the line, but I’ve now paid 2 months instalments and a reconnection fee and about 5 promises of connection being restored either immediately or within 24 - 48 hrs. But it’s now been 8 DAYS AND STILL NO WI-FI!! I personally dealt with Brenda Ngete, from cancellations, Amy Nothangle, Simamkele Ben, Nomzamo Zihlahla, Illyas May, Adrian Raaf, Danielle Augus, and Ashwen from Sales and Marvin Jackson from sales. All of them have been completely *********** and made infinite promises, none of which have been delivered!!! I’m still in hold RIGHT NOW, for about another 15 minutes while they try to pull their fingers out of their asses. Now I’ve spoken to Mitch from operations and he still can’t help me. Because the team who would deal with my call has left work at 5pm 😂 Worst service ever. It’s too late for me, save yourselves and get cybersmart or something.

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