1 reviews | Active since Jul 2011
Octotel's new Sep 2020 package options are terrible!
Octotel's new packages are terrible! I had a 100/25 connection, now I'm on 100/100, do I see any benefit from the extra upload speed? NO but my bill has increased by 30%! Does anyone care? NO! ...now I thought about lowering my line speed to help me balance my bank account but if you look at it in the grand scheme of things there's this pretty big F U from Octotel. Their packages are 15Mbps, 30Mbps and 100Mbps...etc. So Octotel is pretty much telling everyone that you either get slow internet for a low price OR you get really good internet for a lot more! Octotel argued value proposition in removing the lower end packages and I can see this, appreciate it and agree with it...but if you guys wanted a move 'balanced' approach to giving your customers choices then have the packages be 15, 50 and 100 rather than 15, 30 and 100...kinda like entry, intermediate, high...it really puts more power into the customers' hands when it comes to choice but as it is I'm stuck! The problem with de-centralizing network infrastructure is that companies can now just do whatever they want and the customers have no choice it seems because I'm stuck on Octotel whether I want it or not so...nothing my ISP can do to help and changing ISPs doesn't help either.
