1 reviews | Active since Jul 2021
Octotel service sucks worst ever
"I am extremely disappointed with the service I have received from octotel in regards to the re-installation of my fibre connection. Despite making multiple requests for a quote over the past three days, I have not received any response from octotel. This lack of communication and follow-up is unacceptable and has caused a significant inconvenience.
As a loyal customer, I expect better service and communication from octotel. The fact that I have had to consistently follow up and still have not received a quote is unacceptable. I feel that my concerns have not been taken seriously and that I have been left in the dark regarding the status of my fibre re-installation.
I urge octotel to take immediate action to resolve this issue and provide me with the service and communication that I deserve as a customer. I hope that my feedback will be taken seriously and that the service provider will work to improve their service and communication in the future."
