NO SERVICE BY OCTOTEL

Fiends of mine recommended to go to OCTOTEL service provider through VOX which I did. Well this past weekend we were off line and only a computerized computer reply on our messages. After we request someone to phone us urgently, they informed us that the technical team will contact you shortly. Well this is 3 days later and no technical team contacted us. We are still sitting without Wi-Fi. Then we send a message that we are interested to taking out wi-fi, well not within 2 minutes they phone back, ever faster that 10111. Then the lady told us there is a technical problem and they are working on it and some areas are off line. My friend 1 street from us are also by OCTOTEL and their wi-fi was working. Even my brother that lives 3 street from us wi-fi (which we recommend to him) ( same service provider) was also working. Well it seems like the technical team is not working on a weekend. I will NOT RECOMEND OCTOTEL to anyone. This is not bad service, as there is NO service. I insisted on a rebate for the days that I do not have w-fi and have to pay for it. HOPEFULLY someone will contact me *** - My wi-fi number is ***.