AE
Adriaan E

1 reviews | Active since Oct 2017

18 Dec 2017, 20:15

No Service

Octotel is my fibre provider through WebAfrica and unfortunately also the only provider. Hopefully not for long.

These past months I had to **** on poor innocent WebAfrica consultants, the CEO, the CPO and a couple of other people working there because WA is not allowed to direct their clients to Octotel.

I really understand why, because you, Octotel and your CEO, Rob will not like what was said already.

I should be happy that I am the first guy to have Fibre where I stay, why??? Why should I be when the Fibre connection keeps dropping and then never reconnects. I could have just as well stayed on ADSL.

My fibre was activated Saterday, by the CPO of WA because I have already given them enough ****. I tested the fibre speed, I was very happy... That happiness only lasted like 20mins when I was disconnected. Phoned WA, *** on some consultants head. Fibre back online again for only a short time again.

Do an upgrade from 10mbps to 100mpbs, This Monday morning, still on 10mbps. Go to work, get home early, test again, yeah almost 100mbps (85mpbs according to WA and Octotel that is acceptable speed if you are on 100mpbs, NOT FOR ME IT ISN'T). Played around a bit and again disconnected. Still nothing, I removed the Router I got from WA and pluged my network cable directly into the fibre box, setup PPOE connection on my PC (Windows 10) and still doesn't connect.

I was informed by a source close to ( or use to be) RSAweb that I am going to have a lot of **** with Octotel if RSAweb was anything to use as a reference.

Let's see if I get a response here, as I dont get a response on email.

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