(No) Activation... Infuriating

<p>We recently moved into a new apartment. Because we need internet for work, BEFORE moving in we asked about having internet installed, and were told that Octotel were installing Fibre in the building. <br /><br />Their first, second, third deadlines came and went. Weeks of us chasing went by and still the job wasn't finished. We are using another service provider for the actual modem and monthly wifi, but have been unable to get communication from Octotel on the progress or what still needs finishing from their side.</p> <p> </p> <p>We have been bounced between the service provider and Octotel repeatedly, with no one taking responsibility. It is 1 month later and we are still without internet!<br /><br />Pathetic.</p>