Making up Lies to keep me from asking questions.

I phoned earlier today - asking my my fibre is not working - Assistant reported that the Access in the Manhole should still be completed. They would contact the site manager and get back to me. 3 hours later I still did not hear anything - Phoned again - assistant tells me that the "Levels are high and that they need to re-position the Buddy Box".

So in 1 day I got 2 very different Excuses from the same call center - this sounds like they are behind schedule and are randomly making up excuses to keep me quite.

I get home - there is nothing wrong with my box - yet - still no connection.

Apparently this will be sorted out tomorrow. - I hope it is or I'll be back here again.