Bad service octotel

Good day. I would like to inform you of the **** service that I received from Octotel. They were quick to install Fibre boxes on my property without my consent and on a space which is easily vandalized. I signed up for fibre last year but still awaiting for installation, while other people that I know signed up one month ago, but theirs is already installed and activated. According to Octotel, after numerous calls from my side via Mweb they are waiting for consent from the landlord. Guess what, I am the landlord, which I specified every time, so I don't know who they are waiting for. Because of their lack of interest my order with mweb is still on hold for more than two months. Unfortunately mweb cannot do anything because octotel is the Fibre service provider. I'm really disappointed in their bad service and lack of interest in their clients. They are *********** and unprofessional. I even canceled my other order with vodacom because of Octotel and the horrible service I experienced.