Bad customer service

Octotel did the installation at 07:00 this morning. The line is not active due to no cable in the box outside. This is neglegance from Octotel. Now we are told it can take a week to sort this out. Secondly our DSTV is not working, due to a cable issue on the dish.

I contacted the technician who informed me he didnt touch the cable.

We are ever so sorry for going with Octotel and wont be recommending you in future.