ABUSE OF DOMINATE MARKET POSITION: OCTOTEL MONOPOLY

Octotel buried fibre cable across the middle of my garden in 2017 without PVC piping and worse they never show me where it was. Last Wednesday it was damage by workers in the garden. Obviously they could not see under ground cables and PVC piping could have reduced this risk. Octotel refused to accept any responsibility for this risk caused by them. Worse, they have done nothing since last week to restored the service, in fact they insist that I need to accept liability to pay re installation fee before they do anything. This is clear abuse of dominate market position since they own all fibre cables in my neighbourhood. Competition Commission should address this monopoly as a matter of urgency, we obviously are being held at Ransom.