MR
Melony R

1 reviews | Active since Dec 2024

18 Dec 2024, 21:02

Worst service ever.

Worst service ever!! These people never respond on email and when you call you get sent from pillar to post. I would not recommend using their service to anyone and if I were able to rate them zero stars I would. I'm now struggling to get my clearance from them when I paid up all my accounts through them. I have been a loyal client for 5 years and they even confirmed all my accounts is settled. Don't use their service it's horrible.

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Replies (2)
Octogen
Octogen's reply19 Dec 2024, 01:30
Official
Dear Madam,

Please accept my sincere apologies for your unfortunate experience.

I will investigate your concern and reply via email shortly.

Kindest Regards,
Sonnette Kretschmer
Octogen
Octogen's reply20 Dec 2024, 02:07
Official
Good day,

Please be advised that a response to your email was sent to yourself yesterday, which included a full explanation of the current circumstances, as well as the reason for the  issuance of the Clearance Certificate being delayed.

Kindest Regards,
Sonnette Kretschmer