kS
kaizer S
1 reviews | Active since Oct 2017
08 Feb 2023, 08:26
Unhappy Client
Phoned their CS and experienced horrible service. All their consultant are either not answering call or just hung up on you,Was holding the line for 15min while being transferred. I am extremely unhappy about my experience.
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Replies (1)
Octogen's replyOfficial
08 Feb 2023, 08:57Good day,
With reference to and in response of the concern listed.
Firstly, please accept my most humble apologies for the unfortunate experience.
I have requested that you be contacted by the Client Services Manager, as a matter of urgency in order to attend to your concern as a matter of urgency.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
With reference to and in response of the concern listed.
Firstly, please accept my most humble apologies for the unfortunate experience.
I have requested that you be contacted by the Client Services Manager, as a matter of urgency in order to attend to your concern as a matter of urgency.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Octogen's reply08 Feb 2023, 08:57
Official
Good day,
With reference to and in response of the concern listed.
Firstly, please accept my most humble apologies for the unfortunate experience.
I have requested that you be contacted by the Client Services Manager, as a matter of urgency in order to attend to your concern as a matter of urgency.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
With reference to and in response of the concern listed.
Firstly, please accept my most humble apologies for the unfortunate experience.
I have requested that you be contacted by the Client Services Manager, as a matter of urgency in order to attend to your concern as a matter of urgency.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.