1 reviews | Active since Jun 2014
Still listed even thought no debt for 2 years
I paid my debts of almost 2 years ago. Some were paid over 5y ears ago, yet Octogen still have me listed as being under debt review. I have had no contact from them, even thought I have bought up the issues 3 times over the past 3 years. <br> They do nothing, have not managed my account, do not collect payment - nothing, yet I was issues a R6000+ invoice. I paid this for a quick resolution.<br> NOTHING WAS DONE, exect I was told there is now an extra R105 due on my account?<br> WHAT IS GOING ON. I want my name delisted and BACKDATED as it should be. You are ruining my life.<br> <br> I am sick of going back to you over and over and nothing changes. I PAY YOU. YOU DO YOUR JOB. YOU CONTACT And you get confirmation of closure of accounts. What have I paid you for? It was not managed and no collection of fees was done - so no PDA and now you want ME to do you Job.<br> <br> I will gladly do this if you return my R6000 that I am sure I did not owe you.<br>
Your matter has been escalated to my desk for intervention, investigation and resolve.
I will be corresponding with you on your personal email address and will provide you with a comprehensive response once my investigation has been finalized.
trusting that this will meet with your approval.
Kindest regards
Sonnette Kretschmer
Executive Complaints Manager
Your matter has been escalated to my desk for intervention, investigation and resolve.
I will be corresponding with you on your personal email address and will provide you with a comprehensive response once my investigation has been finalized.
trusting that this will meet with your approval.
Kindest regards
Sonnette Kretschmer
Executive Complaints Manager
