Staff: poor service, lack of training and arrogant attitude.

I was ********ly placed under debt review but I was not protected by the court because I did not have all the required documentation and as a result, the court declined me which Octogen probably expected. All my credit has been cancelled and since that status has been flagged, my credit score and my financial situation just went downhill. No one wants to help me and they refuse to take responsibility for it. I escalated the case to the Ombudsman, and they escalated it to the National Credit Regulator and they escalated it to the National Credit Tribunal but I tell you, it's forms on top of forms that has to be completed. Again, everyone has that attitude, "your problem". Oh and I was also given a R3000 service fee from Octogen. I wonder how many R3000 they get from financially vulnerable people.