JM
Julia M

1 reviews | Active since Apr 2023

08 Apr 2023, 15:09

Removal of debt review flag

Good day

I app**** for debt review in 2016 and later withdrew from it.I paid all my debt and the accounts were closed by my creditors. I noticed this year that the debt review flag still appears on my credit reports. I contacted Octogen but they requested me to get paid up letters for the accounts I had when applying for debt review Unfortunately I can't get those paidup letters as accounts are closed and they no longer exist on the system of creditors and the accounts no longer appear on my credit reports.

Kindly advise me what should I do to get my name removed from debt review as the process of getting paidup letters has failed.

0
Replies (1)
Octogen
Octogen's reply11 Apr 2023, 13:47
Official
Good day,

In response to your posting on Hello Peter.

Please be advised that your concern has been escalated to the Client Services Manager for intervention and resolve.

You should be receiving communication shortly.

Kindest Regards
Sonnette Kretschmer