Refund of payment made for debt review

In Feb I app**** for debt review at Octogen. On the 24th of March my bank account was debited with an amount of R5359.69, which was R1127.05, more than the amount( R4132.64) that was handwritten (by the manager of the consultant that assisted me from the start). I reversed the debit order and paid the confirmed amount manually on the 31St of March to Hyphen Technology, using my ID number as a reference. After I paid the first instalment I decided that I want to cancel the process as it is not working for me.Octogen asked me for a cancellation letter which I sent immediately and requested that the payment to be refunded to me as I arranged decreased payments with my creditors and came to a agreement to pay them before the 15th of this month. Octogen now tells me that they will only be able to refund me in 40 days, which puts me and extremely difficult situation and in a deeper mess than before I app**** for debt review. At this moment I have no money to pay any of my creditors, my kid's school fees, car insurance and I won't be able to survive until the next pay date.