Pathetic service ever

Pathetic service ever, i've never app**** for debt councilling however Octogen listed my name on ITC as if i app**** wich i called them 2 years ago to find out why they put my name on debt councilling that i didnt apply for and i was told that they will remove it as they can see that it was done *****ulently but to my supprise Octogen still appears on my ITC. I have taken this matter forward and my legal team are ready to deal with it with the proofs i got from Octogen via email and also confimtion that they said they will remove my name from debt councilling but still not. I will take this matter to the media and also make sure that it is on all social media platforms. worst service ever experianced as i numeriously visited the Old mutual branches but still no one to assist. i am sick and tired of this and i want it to be resolved asap.