MM
Malebo M

1 reviews | Active since May 2022

20 May 2022, 20:15

Pathetic Service!!!

Been a client of Octogen, lost my job and decided to cancel with them as my debts are now prescribed but they send me from pillar to post, it's been 2 years now. I'm no longer a client of them and haven't been for years but they just can't give me withdrawal forms.

0
Replies (6)
Octogen
Octogen's reply23 May 2022, 14:02
Official
Good day,

With reference to and in response of your Hello Peter listing.

i am in the process of investigating your concern and i will provide you with an email in explanation shortly.

Trusting that this will meet with your approval. 
MM
Malebo M's update30 May 2022, 11:50
Reviewer Update
Good day,

Following up yet again. Was promised feedback "shortly" and that was 7 days ago. Can I be cancelled from this program (Debt Review) and given proof thereof. This is long overdue honestly!!!
Octogen
Octogen's reply30 May 2022, 13:15
Official
Good day,

As previously advised, your matter is being investigated. Your application dates back to 2012, so, going back into the file and all correspondence that far, does take some time. Having said that, I have managed to find a couple of correspondence pieces where you have been fully advised in terms of what is needed to conclude your request, and as this is a legal process, what is required cannot just be overlooked.

Once finalized, you will receive an email setting out full details.

Kindest Regards
Sonnette Kretschmer     
MM
Malebo M's update30 May 2022, 13:21
Reviewer Update
I appreciate your prompt response.
Octogen
Octogen's reply30 May 2022, 13:24
Official
No Problem
Octogen
Octogen's reply01 Jun 2022, 11:47
Official
Good day,

a full response has been sent to your email address.

Kindest Regards
Sonnette Kretschmer