LR
Lebogang R

1 reviews | Active since Apr 2022

06 Apr 2022, 22:23

Octogen,MTN and myself whose fooling who??

I am thrilled beyond measure to know that everybody is sharing their experiences concerning Octogen debt review. I managed to settle all my debt ,collected all the settlement letters they required I was told I was still missing 2 and they told me which accounts,I then told this consultant that those had prescribed how do I go about getting letters for those and a rude consultant told me she is under no obligation to collect these letters for me and I should contact MTN . I then contacted MTN and was sent pillar to post and luckily a friend of mine had received help from HELLOPETER and told me about it . Please help as this letter is thee only thing missing for Octogen to issue a Clearance Certificate so they say.

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Replies (1)
Octogen
Octogen's reply08 Apr 2022, 19:15
Official
Good day,

In response of your complaint listing above.

Please be advised that provision of services was suspended in June 2017.

The advice that our offices are not able to endeavor to obtain the required letters is correct, as our mandate to act on your behalf, no longer exists.

Moreover, the reason for the delay in response to yourself,  is due to the fact that all of your personal contact details have changed.

An email will be sent to you, reflecting my personal contact details, as well as my email contact address. You are welcome to communicate with me on this platform.

Trusting that this email will meet with your approval.

Kindest Regards
Sonnette Kretschmer