TM
Thania M
1 reviews | Active since Aug 2026
25 Aug 2026, 10:11
OCTOGEN-WORST DECISION I MADE!!!!
Octogen is the worst when it comes to feedback and communication. You have to practically beg their councillors to call you back. I only recently joined them, and i feel this has been the worst decision I have made. I have made 2 payments and on the statement they sent me i see they have paid themselves the majority of the money, My bond is at risk, and these people at Octogen have made my life miserable. I am not getting any answers from anyone there...they dont keep you informed or updated!, they act like they doing you a favour!!!!, worst decision i could have made!
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Replies (1)Octogen's replyOfficial
25 Aug 2026, 11:10Good day,
Thank you for allowing me the opportunity to handle your concerns.
I am aware that you have been contacted by Melissa and all your questions have been addressed.
I have also inn my conversation with Melissa obtained her undertaking to provide you with all the required information in writing.
I trust that this will meet with your approval.
Kindest regards,
Sonnette Kretschmer.
Thank you for allowing me the opportunity to handle your concerns.
I am aware that you have been contacted by Melissa and all your questions have been addressed.
I have also inn my conversation with Melissa obtained her undertaking to provide you with all the required information in writing.
I trust that this will meet with your approval.
Kindest regards,
Sonnette Kretschmer.
Octogen's reply25 Aug 2026, 11:10
Official
Good day,
Thank you for allowing me the opportunity to handle your concerns.
I am aware that you have been contacted by Melissa and all your questions have been addressed.
I have also inn my conversation with Melissa obtained her undertaking to provide you with all the required information in writing.
I trust that this will meet with your approval.
Kindest regards,
Sonnette Kretschmer.
Thank you for allowing me the opportunity to handle your concerns.
I am aware that you have been contacted by Melissa and all your questions have been addressed.
I have also inn my conversation with Melissa obtained her undertaking to provide you with all the required information in writing.
I trust that this will meet with your approval.
Kindest regards,
Sonnette Kretschmer.
