TM
Thania M

1 reviews | Active since Aug 2026

25 Aug 2026, 10:11

OCTOGEN-WORST DECISION I MADE!!!!

Octogen is the worst when it comes to feedback and communication. You have to practically beg their councillors to call you back. I only recently joined them, and i feel this has been the worst decision I have made. I have made 2 payments and on the statement they sent me i see they have paid themselves the majority of the money, My bond is at risk, and these people at Octogen have made my life miserable. I am not getting any answers from anyone there...they dont keep you informed or updated!, they act like they doing you a favour!!!!, worst decision i could have made!

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Replies (1)
Octogen
Octogen's reply25 Aug 2026, 11:10
Official
Good day,

Thank you for allowing me the opportunity to handle your concerns.

I am aware that you have been contacted by Melissa and all your questions have been addressed.

I have also inn my conversation with Melissa obtained her undertaking to provide you with all the required information in writing.

I trust that this will meet with your approval.

Kindest regards,
Sonnette Kretschmer.